Job Description:

• Report and analyze the incidents

• Act as an internally facing point of contact to escalate technical issues and communicate network status

• Act as an externally facing point of contact to facilitate handling of fault and problem reports and maintain relations with network peers and vendors.                           

• Monitor network stability and performance, ensuring 24x7 operations and resolving service impacts as they occur.

• Configure and install software, servers, routers and other network devices

Qualifications:

• 2+ years of proven work experience as a Network Operation Center Specialist or similar role

• Familiarity with monitoring tools (Zabbix, SolarWinds, PRTG)

• Experience with network diagnostic, monitoring and analysis tools (e.g. SolarWinds network tools)

•  Familiarity with communication protocols (TCP/IP) and routing protocols (OSPF, IS-IS, BGP, MPLS)

•  In-depth knowledge of network protocols (Network+)

• Familiarity with windows server operating system

•  Familiarity with connecting links

• Relevant certifications (e.g., CCNP or CCIE Security NSE4, CEH) are highly desirable